06-01-2005, 05:14 AM
A couple weeks ago, I discovered a bug... did some testing, and concluded that if you have pet abilities that aren't on the pet's button bar, they default to On every time you summon the pet... very very annoying, and can lead to sudden death syndrom if you're not expecting your pet to cast Cower just as you let off that Aimed Shot.
So, being a good customer, wanting to help, I wrote it up. A GM (Haarthek) responded within 15 minutes... I was amazed... I reported what I'd found, and the GM asked me if I had any UI Mods installed, and told me to uninstall them and that'd solve the problem... I was dubious, but I did it, and it didn't... and the GM didn't wait around for me to confirm that, basicly blowing me off.
So, I ran some more tests, with and without the UI mods installed and determined that the bug was NOT connected in any way to the UI mods. It as consistant and reproducable with a clean install with No mods installed or active. Since I had new information, I reopened the ticket, and another GM (Jasfren) responded... I told her/him what I'd done, and the steps I'd taken, and s/he told me that that was working as intended... Working as Intended? Bovine doodoo... S/he also gave me the email address to complain about GMs when I voiced my disbelief in that actually being how it's supposed to work... so, I wrote, detailing all my testing, conclusions and the conduct of the previous two GMs... One blowing me off, and the other lying to me.
Then I got contacted a couple of days later by GM Adicus, and we exchanged several emails... she decided she wanted/needed to see the bug in action, and we hit and missed and finally got together tonight. And, we really got together... she actually manifested. :)
So I give her the demonstration, and she sees (and says) that there really is something "Not Right" and said she'd take my examples on how to create and see and reproduce the bug and report it.
Made me happy. :)
So, being a good customer, wanting to help, I wrote it up. A GM (Haarthek) responded within 15 minutes... I was amazed... I reported what I'd found, and the GM asked me if I had any UI Mods installed, and told me to uninstall them and that'd solve the problem... I was dubious, but I did it, and it didn't... and the GM didn't wait around for me to confirm that, basicly blowing me off.
So, I ran some more tests, with and without the UI mods installed and determined that the bug was NOT connected in any way to the UI mods. It as consistant and reproducable with a clean install with No mods installed or active. Since I had new information, I reopened the ticket, and another GM (Jasfren) responded... I told her/him what I'd done, and the steps I'd taken, and s/he told me that that was working as intended... Working as Intended? Bovine doodoo... S/he also gave me the email address to complain about GMs when I voiced my disbelief in that actually being how it's supposed to work... so, I wrote, detailing all my testing, conclusions and the conduct of the previous two GMs... One blowing me off, and the other lying to me.
Then I got contacted a couple of days later by GM Adicus, and we exchanged several emails... she decided she wanted/needed to see the bug in action, and we hit and missed and finally got together tonight. And, we really got together... she actually manifested. :)
So I give her the demonstration, and she sees (and says) that there really is something "Not Right" and said she'd take my examples on how to create and see and reproduce the bug and report it.
Made me happy. :)
<span style="color:red">Stormrage:
<span style="color:yellow">Catlyn, Level 61 Night Elf Hunter, 300 Miner, 300 Engineer (Goblin)
<span style="color:red">Teneras:
<span style="color:yellow">Urdum, Level 14 Orc Hunter