02-16-2003, 06:56 PM
I don't see that difference as being that key. As you said, they both represent the company wether they say they do or not. Of course as I said in another reply, I don't think Derek's comments were really that rude. Some of them I thought were clearly meant as sarcasm. He could have said the same things and been more polite about it, yes. He even probably should have, but he is a person. As I said the only real response that you can have that will have any effect is to get the money to stop going to the company if you truly have an issue with it.
Most companies don't really care about their customers. They care just enough to continue making profit. The only company that I have really actively boycotted because the rude and horrible treatment of customers, and in this case employees and contractors, is Wal-Mart. They are a very very unscrupulus company the things they perpetrate are shocking at times. It isn't just one employee tired of pointless bitching and being a bit less polite than he should.
But I think both of our points have been made. I just don't see the behavior as all that rude, but I am very tolerant and not all that sensative.
Most companies don't really care about their customers. They care just enough to continue making profit. The only company that I have really actively boycotted because the rude and horrible treatment of customers, and in this case employees and contractors, is Wal-Mart. They are a very very unscrupulus company the things they perpetrate are shocking at times. It isn't just one employee tired of pointless bitching and being a bit less polite than he should.
But I think both of our points have been made. I just don't see the behavior as all that rude, but I am very tolerant and not all that sensative.
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It's all just zeroes and ones and duct tape in the end.
It's all just zeroes and ones and duct tape in the end.