Blown away by Customer Service
#5
Copadope,Dec 6 2004, 12:06 AM Wrote:I always do my best do get the job done right the first time, but it's tough to stay positive when I spend all day listening to other people chew me out for someone else's mistakes. [right][snapback]62013[/snapback][/right]

I'm not sure if I could handle a job like that. The one situation where I lost my cool was a rep was calmly explaining to me that the processing for my Terry Loan would take 72 hours, when I was staring at a letter from my University that said if I did not pay my tuition, I'd be kicked out of housing in 48 hours.

Now I had been calling every 3rd day for a total of 2 months, due to an error on their side (this is directly following a computer error at univerity which lasted 3 months of weekly calls to clearify).

I'm not sure if I could handle a job that had to take the brunt of peoples anger. So keep up the good work!

Respectfully,

Munk
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Messages In This Thread
Blown away by Customer Service - by Munkay - 12-05-2004, 10:29 PM
Blown away by Customer Service - by Armin - 12-05-2004, 11:03 PM
Blown away by Customer Service - by Wyrm - 12-06-2004, 01:39 AM
Blown away by Customer Service - by Copadope - 12-06-2004, 05:06 AM
Blown away by Customer Service - by Munkay - 12-06-2004, 05:19 AM
Blown away by Customer Service - by Griselda - 12-06-2004, 07:21 AM
Blown away by Customer Service - by Urza-DSF - 12-06-2004, 08:15 AM
Blown away by Customer Service - by jahcs - 12-06-2004, 07:16 PM
Blown away by Customer Service - by Kevin - 12-06-2004, 11:25 PM
Blown away by Customer Service - by Crusader - 12-07-2004, 12:16 AM
Blown away by Customer Service - by jahcs - 12-07-2004, 02:28 AM
Blown away by Customer Service - by DeeBye - 12-07-2004, 03:23 AM
Blown away by Customer Service - by LavCat - 12-07-2004, 03:51 AM
Blown away by Customer Service - by Fragbait - 12-07-2004, 12:09 PM

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