11-24-2012, 07:30 AM
Well, I hope it is not a faulty video card. If it is, good luck on getting Newegg to make good on it. This is based on my experience with trying to RMA an Nvidia 650gtx which was not performing properly. Not only did it take forever to get it shipped because of the way you have to get the discounted ups labels, but they claimed the card had a broken fan blade and that I would have to deal with the manufacturer. Eventually, they sent the card back and it, indeed, had a broken fan blade. It was not in that condition when I shipped it back. The fan on that card is not encased and it is easy just to reach down and snap off a blade. I suspect if I had requested a replacement card instead of a refund, the fan blade would have remained intact. I will not deal with them again, and my wife gave them a good "facebooking".