Complete lack of any AI for the monsters

[kandrathe]

I'd say that's the problem right there. If you balance things so tight that you need everyone doing X (X being exaclty the job they were designed to do and nothing else), I wouldn't call that fun. Mashing the same buttons and having all work go to hell because one slip-up is rather underwhelming. And not very clever, I'd rather have more than one way of winning (and losing).

If mobs do indeed less damage so that a tank slipup didn't mean an entire cloth wipe (or vice versa), the options for harassing the squishies would increase. And probably the options of how to deal with them.
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In this game every class has a pre-decided role. The abilities, skills, and talents are structured to customize that role, but the role remains. Priests mostly heal, warriors mostly tank, rogues mostly melee, mages and warlocks mostly do AOE or ranged magical damage, hunters are ranged physical damage, etc. It's not a matter of balanced tight, its a matter of learning to combine these roles in teams where there is no one man show. There are ways to be challenged and be clever without making every battle a random free for all.