Blizz PR out right lying?

[Occhidiangela]

Similarly, I continued to be staggered by the disrespect customers have for the company without justification.

Blizzard has gone to lengths few if any other companies have ever done to keep customers informed, be receptive to feedback, and support the end user community.  They had fewer bugs at product launch than any other MMO that I'm aware of, they have continued to deliver additional content and have made radical improvements in performance, and have shown remarkable temperance in dealing with a community of people that tend to sound like six year olds and are as demanding.  (I not referring to everybody and certainly not Lurkers here, but the greater community as seen on Blizz's forums and elsewhere.)  What's more the developers THEMSELVES have been willing to answer questions and are receptive to feedback - even in response to those same six year olds.  That's unheard of.

And yet, we have folks who are out there desperately trying to throw them under the bus.  ;)
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PSSST! We are talking video gamers, PC gamers. That is what we are talking about. Something tells me Tycho, Gabe(PA) and Ethan (CAD) are based on less hyperbole than some would admit. In every stereotype there lies some kernel of truth, however small. I agree with you on the generally decent efforts on Blizzard's behalf to continue with the "continuous improvement model."

Occhi