Custom-built by mail order

[Drasca]

you will always be on the hook for whatever goes wrong with it. Please be aware of that.
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I wouldn't be doing this if I weren't already constantly talking to her :)

I'm aiming for quality/cheap by choice of products, with prebuilt so she doesn't have to. I can take care of her from there on. She can do basic stuff like install ram or change video cards, but building a comp from parts is too intimidating for her.

As for support, even retail companies don't necessarily give decent support.