06-16-2004, 06:49 PM
I was lucky enough to get a virus through internet explorer. I have ad-aware on my computer, and have run it and cleaned the 76 'information grabber' files. But the problem is not these files, the virus has dug itself somewhere and (I assume) produces these files.
The problem is not computer threatening, at least it does not appear to be. It causes internet explorer to load slowly, crash, and create pop up windows. No problems unless IE has been loaded.
As I mentioned earlier Ad-Aware has not fixed the problem (I re-downloaded the newest version available last night). When I try to load housecall from Trend Micro IE crashes. And when I try to run Housecall through mozilla firefox, it sends me to a page that requires a program be installed into my netscape plugins directory. The problem is the program won't recognize mozilla's plugin directory as correct, and will not install. I have every relevant windows update for XP.
And before people say 'switch to firefox' I already have. The funny thing is I uninstalled so I could load the new mozilla. But the servers were busy, so I reluctantly used IE last night. One night! What a mess. I've re-installed .8 and am on that now.
Like I said this problem does not appear to be *too* threatening, but I'd appreciate help as soon as possible.
-Munk
The problem is not computer threatening, at least it does not appear to be. It causes internet explorer to load slowly, crash, and create pop up windows. No problems unless IE has been loaded.
As I mentioned earlier Ad-Aware has not fixed the problem (I re-downloaded the newest version available last night). When I try to load housecall from Trend Micro IE crashes. And when I try to run Housecall through mozilla firefox, it sends me to a page that requires a program be installed into my netscape plugins directory. The problem is the program won't recognize mozilla's plugin directory as correct, and will not install. I have every relevant windows update for XP.
And before people say 'switch to firefox' I already have. The funny thing is I uninstalled so I could load the new mozilla. But the servers were busy, so I reluctantly used IE last night. One night! What a mess. I've re-installed .8 and am on that now.
Like I said this problem does not appear to be *too* threatening, but I'd appreciate help as soon as possible.
-Munk