Has Comcast improved their service & customer service?

[--Pete]

Hi,

Considering the number of reports online that liken Comcast to the Prince of Darkness, it's good to hear from long-term users without significant complaints.

Yep. That's why I take online reports and reviews with a grain of salt. It is much more likely that someone will post a negative experience. Sorta the same as reading the newspaper gives one the impression that every house in the world is getting invaded every night.

Good call on taking your time -- any offer with time pressure is suspicious.

--Pete