I wonder if anybody here...

[Ignatz]

Seems so, doesn't it? I've spent a lot of time going back and forth with their "support" team and have gotten nowhere at all. I have severe, nearly-unplayable-levels-of-bad problems with the OSX LoD and I've gotten canned response after canned response. When I do get a person (THE person, that is...his name is Alex) to answer, he says one of a few things: "Reinstall", "Check that your OS and drivers are updated", and "[insert whatever here] isn't supported", which is code for "We know that part of our program doesn't work, but we won't be updating it, probably ever." None of this ever fixes what is clearly the fundamental problem: BAD CODING. That seems to be the only thing that can account for my performance issues. Inefficient code in severe need of optimization.

I feel like they make a lot of noice about their mac commitment, and have dedicated PR people who know to send news bulletins to mac web sites, but otherwise don't actually follow through. I don't really understand it. I don't want to believe this, but I do by virtue of my many dialogues with mac support.