Tracert often does not return complete results - some sites protect themselves from DOS attacks by disallowing ping etc. so it does not get that far.
Your problem could be contention (too many people assigned by your ISP to the same circuitry). I have seen this reduce the speed of a 2Mb DSL line to that of a dial-up line. Measure your DSL speed at somewhere like http://www.adslguide.org/tools/speedtest.asp. If it is low in the daytime but reasonable at times when noone uses the Internet (late at night, early in the morning) get a different ISP.
Your problem could be contention (too many people assigned by your ISP to the same circuitry). I have seen this reduce the speed of a 2Mb DSL line to that of a dial-up line. Measure your DSL speed at somewhere like http://www.adslguide.org/tools/speedtest.asp. If it is low in the daytime but reasonable at times when noone uses the Internet (late at night, early in the morning) get a different ISP.