Is Blizz the root of all evil?

[Chesspiece_face]

I don't play WoW, so I can't say for certain.  But I do have an inkling about why people complain.  They are paying for a service, a game, that is for their own enjoyment.  When the game fails to live up to what is promised on the box, but more namely pleasure, it gets lambasted.
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Actually the problem that people come to is that they don't read the box, they don't read the TOS: "GAME EXPERIENCE MAY CHANGE DURING PLAY"

Every single patch that comes out each player has to scroll through the TOS and accept twice! Yet they seem to have selective reasoning when it comes to what they expect from the game. MMO's are some of the most profitable forms of entertainment if they are successful and for good reason. They really do offer the most entertainment bang for your buck, but it seems that even though people flock to them in droves for all the positive aspects of the genre they lack the ability to accept the negatives that are inherant to them.

Honestly everytime i see someone say "i'm paying to Beta test this game!!!!1!!" I just want to smack them. "DUH!!!!" That's the way the genre works! The complaints people have about WoW are the same complaints that people have had about MMO's since back to Ultima Online. And somehow everytime a new game comes out they come to the unbelievable expectation that this new holy grail will magically difuse all of the inherant conflicts that come with developing and running a persistant world MMO.

You can't have your cake and eat it too. If you want new content, you gotta have patches and thus server downtime. If you want new content and your characters to be balanced for it, you gotta accept that your characters are going to change and that may mean nerfs. If you want them to maintain a persistant world where hundreds of people intermingle you have to expect there to be unforseen bugs and unintended interactions. These are all part of the MMO experience and as much as developers try to limit them they will always be there. As such, as long as the players of MMO's can't get it through their skulls that this will always be a part of the game to some degree there will always be whiners complaining about every little thing.