12-03-2004, 09:44 PM
(This post was last modified: 12-04-2004, 08:06 AM by LochnarITB.)
Question:
Should players expect a response when paging a GM or submitting a trouble ticket? In the three times I have used this feature (one for being stuck when mining before the unstuck option was available and two for NPC non-function), I have never got any kind of response. The open ticket message just eventually went away.
[edit]Shortly after I went in tonight, I was back at the same NPC that wasn't working. After waiting a few minutes, I was whispered by not one but two GMs, one shortly after the other. They each told me that the quest (traitor part of defias brotherhood) was broken and they were working on it. I don't know if this was from my open ticket or from them watching the activity on the server. Another good thing, one of them asked if I was enjoying WoW. When I said, "Indeed. I am totally addicted.", he said "hehe, me too". It's good to know they enjoy playing it too and aren't just earning a buck. They can see it from a gamers point of view.[/edit]
As and aside, for those who get stuck when herbing (which may also work for stuck in mining and skinning and ?), if you find another herb to harvest, go to it and do herbalism on it. When you finish the new one, you will unstick from the first. As you glide around looking for a new patch, you are able to be attacked and to attack but I don't think you can loot what you kill.
Should players expect a response when paging a GM or submitting a trouble ticket? In the three times I have used this feature (one for being stuck when mining before the unstuck option was available and two for NPC non-function), I have never got any kind of response. The open ticket message just eventually went away.
[edit]Shortly after I went in tonight, I was back at the same NPC that wasn't working. After waiting a few minutes, I was whispered by not one but two GMs, one shortly after the other. They each told me that the quest (traitor part of defias brotherhood) was broken and they were working on it. I don't know if this was from my open ticket or from them watching the activity on the server. Another good thing, one of them asked if I was enjoying WoW. When I said, "Indeed. I am totally addicted.", he said "hehe, me too". It's good to know they enjoy playing it too and aren't just earning a buck. They can see it from a gamers point of view.[/edit]
As and aside, for those who get stuck when herbing (which may also work for stuck in mining and skinning and ?), if you find another herb to harvest, go to it and do herbalism on it. When you finish the new one, you will unstick from the first. As you glide around looking for a new patch, you are able to be attacked and to attack but I don't think you can loot what you kill.
Lochnar[ITB]
Freshman Diablo
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"I reject your reality and substitute my own."
"You don't know how strong you can be until strong is the only option."
"Think deeply, speak gently, love much, laugh loudly, give freely, be kind."
"Talk, Laugh, Love."
Freshman Diablo
"I reject your reality and substitute my own."
"You don't know how strong you can be until strong is the only option."
"Think deeply, speak gently, love much, laugh loudly, give freely, be kind."
"Talk, Laugh, Love."