Yeah, WoW and SC2 have shown them that no public test server, no beta, and no internal test team can come up with all the different things multiple millions of users will. Some things, like the multiple-turn-in in one session quest exploits, are stuff no testing team would have thought about.
For example, there was no real way to test the gold AH in full scale. They built it for the projected sales, and the projected sales were wrong. They're scrambling to get a handle on it, and they will. The game has not yet been released for three weeks, and people are already proclaiming its failure and/or death? Really? I expected better of the Lounge.
For example, there was no real way to test the gold AH in full scale. They built it for the projected sales, and the projected sales were wrong. They're scrambling to get a handle on it, and they will. The game has not yet been released for three weeks, and people are already proclaiming its failure and/or death? Really? I expected better of the Lounge.
--Mav