Hard Drive Woes

[NiteFox]

The ugly side of recovering from a hard drive bust:

Dear Customer,

This email contains important information regarding your broadband account.

Your broadband Internet usage has been highlighted as exceptionally high
during peak periods and is affecting the service that we provide to other
customers.

All of our users have the right to an acceptable quality of service, and
to ensure this Tiscali employs a Fair Use Policy
(http://www.tiscali.co.uk/fup). This gives Tiscali
the right to manage customers whose usage adversely affects our network
and the service of other customers. This is referred to in clause 8.4 of
the Terms and Conditions of our Broadband service (note clauses 5.9 in
the old Terms and Conditions if you registered before 2005) and
detailed in our Fair Use Policy (http://www.tiscali.co.uk/fup).

You may upload and download as you wish outside the peak hours;
however we ask that you are considerate when using the internet
during the peak period. Peak hours are from 6pm to 11pm Monday to
Sunday. To avoid any further heavy use warnings
we strongly recommend you adhere to the following guidelines:

o) Do not download large files during the peak periods

o) Do not use Peer-to-Peer file sharing software during peak
periods (e.g. Kazaa, BitTorrent)

o) Try and keep internet use to email and web browsing during these times.


If you do not reduce your usage during these peak times we
will manage your usage. This means that you will share
bandwidth with other heavy users during peak times instead of
sharing bandwidth with normal users. Your service will continue
to be unlimited, but by sharing bandwidth with other heavy users
you are likely to experience slower speeds during peak times.

If you have a query regarding this letter then you can
email broadbandservices@uk.tiscali.com

Important Note: When emailing please use your Tiscali email
address (username@tiscali.co.uk) and use the following reference
in the subject line "FUP Warning1". It may prove difficult for us
to process any queries or requests without this information.

Yours Sincerely


Tiscali Broadband Team

This landed in my inbox this morning:unsure:

The fact of the matter is this: Yeah, I've hit my connection pretty hard since recovering on Friday. There was a lot of things, typicall game-related, I never bothered to transfer over and had to download again from the respective suppliers. This stuff includes:

Galactic Civilizations II
Half Life 2, + Episode 1
Sin Episodes: Emergence
God Know How Much Guild Wars Related Files. I think that capped out at about 120 megs.
And other stuff™, drivers, Windows Update (No time to slipstream an install disk), and whatnot.

So since Friday, I have downloaded a fair amount of giggage. Probably about two or three gigs or so. When I first started with this ISP, there was a two gig monthly cap which was later removed not long after I signed up, so I suppose their grievence with me is pretty justified.

Hey, at least they remember me, right?:w00t: