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Banking Rant - ShadowHM - 03-03-2006

In a pig's eye !

Effective March 1st (with a phase-in to June 30) my bank (Royal Bank of Canada) is MAKING me register every single vendor that I pay bills to in their database, IF I wish to continue the convenient practice of paying these bills at the bank.

If I don't want to do this, I can pay them by snail-mail. :angry:

I have spent all of my morning on this. First, I had to go fiind examples of all the damn bills I pay. THEN find them on the Bank's database. THEN input an interminably long account/customer/roll number from somewhere on the damn bill. THEN cross-check (and I am now cross-eyed) to ensure that I input the number accurately (small print and too many damn zero's at the end of the numbers).

I already knew I had too many bills. This is really annoying me because I have to input this all by account and vendor. i.e. If I pay two electricity bills, I have to input each separately.

I am nowhere close to done.

And that isn't the least of it. I have to do the same thing all over again for my husband's account, so HE can pay those bills too, should it be needed. And, since I am the designated family banking rep, I had to go about finding out how I can set that up for him, and then had to suffer the goddamn condescending lecture from the well-meaning bank rep on the phone about the dangers of him sharing his internet banking passwords with anyone, including ME.

If I wasn't sure that all the banks would be doing this soon, I would be having some meetings about what other bank might like my business, instead of this drudgery.

And, DON'T even think of waxing joyful about the benefits of online banking on me. I resent this intrusion onto my time and privacy. I WANT to walk into a bank and be waited on. It has worked just fine for a long time and I DON'T want to change.

So THERE.


Banking Rant - Doc - 03-03-2006

They can do that?

Seems... Well, I dunno, intrusive.




Banking Rant - Occhidiangela - 03-03-2006

ShadowHM,Mar 3 2006, 10:53 AM Wrote:In a pig's eye !
==
Lovely Rant.  :D
==
So THERE.
[right][snapback]103473[/snapback][/right]
I still pay by snail mail. A good reason to do that in America is to ensure that postal employees are employeed and, having a paycheck, are less likely to go postal.

Call it defensive finance. :w00t:

Occhi



Banking Rant - martini - 03-03-2006

I bank with RBC as well, and I noticed that change. I'm hoping that it doesn't affect me, since I have all of my bills set up as direct-debit with the billing companies. Since the transactions are initiated by the billing companies, I believe that I'm off the hook. It sucks when a system that works really well for you and your family is no longer available to you. :(

Re: Direct Deposit for bills: Yes, this means that there are companies out there who have my bank account number. Yes, I've heard horror-stories about companies taking your money and having to be persuaded to give it back. Neither of these concerns me too much. In the end, I like knowing that all my bills (including credit card) are paid without me having to remember them or lift a finger, and I always check the amounts at least once a month.


Banking Rant - jahcs - 03-05-2006

I avoid automatic draws and bill payer type services for bills. I do not use my financial institution's bill payer services mainly because of the monthly fees and the feeling that I wouldn't be in complete control of my finances. I usually initiate one time transactions online directly with the companies I need to pay. If they aren't set up for that I use regular mail.